Production and Despatch
Our products are handmade 'on demand' at the time of order. Due to the customisable nature of many of our items, we do not generally carry stock of finished products. Nevertheless, most products are made within 24-48 hours from receipt of your order and are usually despatched within 3 days of your order. We will notify you once we have despatched your order.
We use Royal Mail to deliver for us. When shipping to UK address, we use either 1st Class, 1st Class Signed For or Guaranteed Special Delivery (please make your choice at checkout). When shipping orders outside of the UK, we use Royal Mail International Standard or "Royal Mail International Tracked and Signed" (please make your choice at checkout). Delivery times outside of the UK will depend on your local delivery networks. Please note your order can only be tracked if you choose "Royal Mail International Tracked and Signed" at checkout.