Payments and Delivery
Payment is due in full and in advance before despatch of goods.
Production and Despatch
The majority of our products are handmade 'on demand' at the time of order. Due to the customisable nature of many of our items, we do not generally carry stock of finished products. Nevertheless, most products are made within 24-48 hours from receipt of your order and are usually despatched within 2 days of your order. We will notify you once we have despatched your order.
We use Royal Mail to deliver for us, and typically send orders for UK customers using 1st Class, 1st Class Signed For or Guaranteed Special Delivery, depending on your choice when you check out your order. All international orders are sent via Royal Mail International Standard or International Tracked & Signed - again, depending on which option you choose when you complete your order.